Voice infrastructure · Live in UK

The phone system that books appointments while you sleep.

Brackstone is an AI receptionist, lead engine and operations dashboard for service businesses. One platform. Real numbers. Built in the UK.

Book a 15-min demo See it work
0.8s
Avg answer time
24/7
Coverage
99.97%
Uptime
call.0c7d3 · BKP Solicitors · live
01// inbound · +44 7700 900 142 02caller: "Hi, I'd like to book a consultation." 03agent: "Of course. Thursday at 2:15 or Friday 10:30?" 04caller: "Thursday please." 05agent: "Booked. Confirmation on its way." 06// duration: 00:47 · booked · synced
In production
§ 01Platform

Three products. One ledger.

Voice, leads, and a dashboard the team will actually open. Built to work together — every call, reply and booking lives on the same record.

/voice

Voice AI

Sub-second AI receptionist. Books appointments, qualifies callers, hands off to humans when asked. Trained on your industry.

Read more
/leads

Lead Engine

Cold outreach infrastructure. Warmed domains, mailbox rotation, AI-personalised first lines. Replies sync to the dashboard.

Read more
/ops

Operations Dashboard

Calls, callbacks, queue, customers, analytics. Tenant-isolated, mobile-ready. Included with every Voice AI plan.

Read more
§ 02Voice AI

An AI receptionist that sounds like a senior, not a script.

Sub-second answer time, 24/7. Industry-tuned for solicitors, clinics, garages and trades. Books straight into your calendar, sends transcripts to your phone, hands off when the caller asks for a human.

Answer time
≈ 0.8s, including the dial
Languages
English (UK / IE / US accents)
Industries
Legal · Medical · Trades · Automotive · Hospitality
Integrations
Google Calendar · Outlook · Twilio · Retell · webhook
Compliance
UK GDPR · ICO registered · DPA on request
Read the Voice AI spec
call.0c7d3 · BKP Solicitors Live
14:02:11
Inbound from +44 7700 900 142
Recognised: new caller
14:02:11
Agent answered
0.78s latency
14:02:34
Intent classified: book_consultation
Confidence 0.94 · property
14:02:51
Slot offered & accepted
Thu 14 · 14:15 with K. Patel
14:02:58
Booked → Google Calendar
SMS confirmation sent
§ 03Lead Engine

Outreach infrastructure, not just a tool.

Warmed-up domains, mailbox rotation, AI-personalised first lines from public sources only. Every reply, every booked call, every won deal — tracked through the same ledger as your voice calls.

Mailboxes
Auto-warmed, rotated, monitored
Personalisation
Public-data only, never private CSVs
Deliverability
99.1% inbox placement (last 30d)
Sync
Replies + bookings → Brackstone dashboard
Read the Lead Engine spec
webhook curl node
200 OK · 86ms
# Inbound reply, scored and routed POST /v1/leads/replies { "from": "r.morris@knightaccounting.co.uk", "intent": "book_call", "score": 0.91, "campaign": "accountants-q2", "sync": "dashboard" }
§ 04Operations Dashboard

One screen for everyone who picks up the phone.

Calls, callbacks, queue, customers, analytics. Tenant-isolated multi-firm support, mobile-ready, and quiet enough that your team actually opens it. Included with every Voice AI plan.

Tenancy
Row-level isolation, per-firm RLS
Surfaces
Web · iOS PWA · Android PWA
Auth
Email · MFA (TOTP) · role-based
Data residency
UK · EU on request
Take a tour
Calls · last 7 days↑ 18%
Answered
1,284+18%
Booked
412+24%
Won
£18.4k+11%
§ 05Get started

See it answer your phone.

A 15-minute call. We'll spin up a live demo on a sandbox number and you can ring it from your own phone before you decide anything. No deck.

Book a demo
Time to live≤ 48 hours
Setup cost£0
CommitmentMonth-to-month
CancelIn one click